Drain Express

Drain Express is a small business, locally owned and operated. They were able to schedule my non-emergency service within 24h of my call. Steven - the technical expert that responded - was efficient, knowledgeable, and professional. He answered all my questions, provided sound advice, and taught me a bit of basic maintenance/troubleshooting (which was helpful and appreciated). While this particular issue was not technically challenging to resolve, Drain Express did make a good impression and they’re now on my very short list of vetted plumbing service providers.

Mike and Noble with Drain Express did a fantastic job for us after our water heater broke and leaked all over our floors! Mike, being the main guy, is super professional, and he also explains his process thoroughly, listens well, and answers all your questions with patience and deep knowledge. He had our new water heater installed and working super quickly, while another company is working on cleaning up the water damage. Drain Express is now our go-to plumber, and we really appreciated getting to know Mike and Noble. If you have ever had a bad experience with this type of work before - I highly recommend them.

I had my main water shut off valve fail on a weekend afternoon with three kids and three pets in the house! My husband was repairing a minor leak in the kid’s bathroom and once the water was shut off to complete the repair, it wouldn’t come back on. Needless to say, Drain Express was extremely responsive, and sent someone out within the hour! On a Sunday! The technician that responded was polite, professional and worked quickly to restore our valve. I am impressed and very pleased with the quality of work and responsiveness I received from this company. I would definitely recommend anyone else needing some repairs done (emergency or not) to use Drain Express. 10/10 ⭐️⭐️⭐️⭐️⭐️

We had an Awesome experience with Drain Express! We needed an honest opinion of our backyard drainage. Drain Express did just that. They didn’t try to sell us anything we didn’t need, but instead gave their professional opinion, which we are grateful for. I will call them if we need them in the future.⭐️⭐️⭐️⭐️⭐️

Dickie of Drain Express did a very complex water main revision for us. He was very amenable to my suggestions regarding how to best accomplish this,, and took great care in limiting disruption to our property and our lives. Price was as predicted, in spite of a tremendous amount of work and uncertainty about how things would work in real life. Dickie is a pleasure to work with, and he is now my plumber of choice. I give him my highest recommendation.

We live in an older neighborhood where many houses have developed drainage problems with flooded basements, dampness, etc. Neighbors tried many services (anyone with a backhoe or shovel can bill himself as a drainage expert), and most attempted fixes were inexpensive, but ineffective. Drain Express is far from the cheapest, but the quality of the work is high and completed on time. If there is a continuing issue, they are easy to reach and prompt to remedy any work for which they are responsible. In the long run, Drain Express is definitely worth what they charge and in the long run the quality of the work easily makes up for any initial difference in cost. Drain Express is a family-run business, and Dickie takes pride in his work and is the most knowledgeable plumber I've dealt with in our 45 years in this house.